Our Values

Our values guide the way we work with our clients, with each other and within the community. Our company-wide values are the foundation of AWI’s reputation as a leading investigation company that goes the extra mile to get results for our clients.

Excellence

We are committed to providing high quality services and delivering results. To enable excellence, we recruit and retain the best people. We encourage and support personal and professional development. We take pride in everything that we do.

Customer Service

We are committed to serving our clients and providing them with the best possible results. We work closely with our clients to understand their needs and continually strive to exceed their expectations.

Integrity

Integrity is at the core of everything we do. We value integrity and honesty above all else. That means doing what is right, not what is easiest. We ensure that we are transparent, honest and consistent. We are the team you can rely on, every time.

Accountability

We are accountable for our actions. We take individual responsibility for the decisions we make and build trust with our clients by delivering on our promises.

Respect

Behaving respectfully means we treat each other, our clients and those we come into contact with in a courteous, open and direct manner. We listen to our people and our clients, their ideas and their point of view. We recognise the interests, rights, safety and welfare of others and ensure that we respect these at all times.

Innovation

We are forward thinkers. We promote collaboration and the sharing of ideas, encouraging our people to embrace new ideas and technology. We strive to be at the forefront of everything we do.

Philosophy

We are committed to providing our clients with innovative, cost effective investigative services of the highest standard.

We aim to establish long term client relationships built on a solid foundation of quality service, integrity, communication and openness.

We recruit quality investigators and provide ongoing training and professional development to ensure our services exceed our client’s expectations.

Policy

Our Privacy Policy applies to the collection, use, disclosure and handling of personal information including personal information collected via our website. We are committed to protecting the privacy of individuals in accordance with the Australian Privacy Principles of the Commonwealth Privacy Act 1988 (the Act). We will only collect, use and disclose personal information in accordance with the Act and this Privacy Policy.